# Online shops

> A WooCommerce online shop designed around what you sell, with personalised products, custom orders and a checkout your customers trust.

- Includes: Every page your site needs, CMS for easy edits, SEO & analytics setup, Support after launch
- Typical timeline: 3 to 5 weeks
- Price: quoted per project after a free email conversation
- By: Crashielab (https://crashielab.com/)

## Who it’s for

An online shop is for makers, studios and small brands who want to sell from their own website rather than only through a marketplace.

It suits products that need more than an “add to cart” button: personalised and made-to-order pieces, items with several options, and work that often starts as a custom request.

If you only sell one or two things, a [landing page](/services/landing-pages/) with a payment link may be enough. If you need a shop alongside a full company website, it can be part of a [small business website](/services/small-business-websites/).

## What you get

- A custom shop design, shaped around your products and photographs
- Product pages with the options your products need, such as engraving text, fonts, sizes or notes
- Personalisation carried through to the order, so you make exactly what was asked for
- A custom-request form with file uploads and status updates, for bespoke work
- A checkout with the payment methods your customers expect
- Responsive on every device, and tested on real phones
- A handover so you can manage products and orders yourself

## How it works

We start by email with what you sell, who buys it, and how orders reach you today. From that comes a written scope with the pages, features, timeline and price.

You see the design of the shop before any code is written, including the product page, cart and checkout. The shop is then built, tested on real devices and checked by you before anything goes live.

## Personalised products done properly

Personalisation is where most shop themes fall short. Options get squeezed into a plain text box, or the details don’t reach the order. A custom build shows each option clearly on the product page and keeps every choice attached to the order, so you can fulfil it without chasing the customer.

## Example

The [Engraved Wood & Glass Shop](/projects/engraved-wood-glass-shop/) case study is a storefront for engraved wood and glass pieces. It has a custom WordPress theme, a WooCommerce plugin that carries engraving text and fonts through to the order, and a custom-request workflow.

## Why work with an independent developer

The person who designs your shop is the person who builds it. When you add a new product type or option later, you are talking to someone who knows how the shop fits together.

## Questions

### Why WooCommerce?

WooCommerce runs on WordPress, so you own your shop and its data, can add almost any feature, and can edit products yourself. There are no platform fees on top of payment processing.

### Can customers personalise products?

Yes. Options such as engraving text, font choices, sizes or notes can be shown on the product page and carried through to the order, so nothing gets lost.

### Can customers request something custom?

Yes. A custom-request form can collect details and files, track each request’s status and email the customer as it moves along.

### Can I add and edit products myself?

Yes. Products, prices, stock and orders are managed in the WordPress dashboard, and you get a handover showing how.

### Do we need to have a call?

No. Everything happens by email, at a pace that suits you.